The Hotel and Restaurant Association of India (HRANI) recently hosted a webinar in collaboration with the Open Network for Digital Commerce (ONDC) on February 20th, 2024, shedding light on the transformative capabilities of ONDC for the hospitality sector. Mr. Nitin Nair, Senior Vice President of Mobility, Transportation, and Travel at ONDC (South), spearheaded the session by elucidating the essence of ONDC and its profound implications. The partnership aims to revolutionize the hospitality landscape by leveraging the power of digital commerce.
During the webinar, Mr. Nair unveiled ONDC's potential benefits tailored specifically for the hospitality industry, emphasizing how its functionalities could elevate operational efficiency and foster enhanced connectivity within the HRANI network. Attendees were provided with valuable insights into how ONDC could streamline various processes, from procurement to distribution, thus optimizing resource utilization and boosting overall productivity.
An interactive Q&A session ensued, wherein attendees posed pertinent queries, seeking a deeper understanding of ONDC's integration into their operations. Notable figures present included Mr. Garish Oberoi, President of HRANI who remarked, "The webinar promised to equip HRANI members with invaluable insights to enhance their business strategies. Participants learned how to expand their customer reach and embrace the future of e-commerce through the ONDC network. This collaboration underscores our commitment to empowering its members with innovative solutions for sustainable growth in the ever-evolving hospitality industry."